Archive for the ‘ Uncategorized ’ Category

The Winter Wolf for Oxfordshire Mind

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There is always plenty of discussion about the issues that surround our mental health; ways of dealing with it, help available, attitudes of others etc. The biggest topics of conversation however always seem to focus on intolerance and care.

Our general attitude to mental health as a topic and to those that suffer from one form of mental illness has changed drastically over the last few years.  I hope so.  I hope it isn’t just because I am more aware having had my own challenges. although I suspect it’s a bit of both.  I remember a few years back being fearful upon starting a new job of what the reaction might be if the investigation into my medical history specifically highlighted a diagnosis of depression and anxiety.  Thankfully I avoided (refused) completing the medical history form.  But I shouldn’t have had to though. Thankfully legislation is now in place to protect people and to do what it can to eliminate prejudice or at least the fears of prejudice in the work place, the latter probably being more common than the former, I suspect.   However we still have a long way to go to, certainly evidenced by the poor judgement used by ASDA and Tesco stores in the last week and their “Halloween Costume”, the labeling of which went way beyond poor taste.

The other area of focus is the care available for people who are in need of help.  The range of mental health illnesses is vast and very complex, or at least it sounds it to me. 1 in 4 people experience mental and emotional health problems such as anxiety, bereavement, depression, life crisis, loneliness, recovery from breakdowns, panic attacks, stress and schizophrenia at some point in their lives.  To put some kind of scale to it, for the UK, that works out to roughly equal to twice the population of London!!  It’s not just those that are sufferers themselves that are impacted, but family, friends and carers many of whom go unnoticed and few are actually given the support and help they too need.

I’m not sure if it’s just my perception given how close I am to this but the press love to heap sensationalised criticism of the care either available or given to patients .  Sadly the criticism tends to concentrate on extreme cases the result of which adds more pressure on the system and perpetuates the negative attitudes that the uniformed and ignorant public has.

I could go on for ages on this issue and turn this into a major rant.  But I won’t.

For the last few years my wife studied Psychology at Reading University, obtained a First Class degree and now works as a Psychological Wellbeing Practitioner for Oxfordshire Mind.  I am very proud of her not only what she achieve academically but also now for the work she does and the help she gives every day.   So when I was offered the chance (challenged more like) to take part in The Winter Wolf Run I not only jumped at the chance to get muddy and wet but also saw it as an opportunity to raise some money for Mind UK to help them help us all.

So this was a rather long winded plug for my run and a request for you to dig deep and sponsor me on 2nd November.  I have a modest target of £1000 to reach (for no other reason that it’s a good sum and an attainable target or at least I hope it is).  Thank you so much to all those that donated so far and got me 29% of the way to target in just three days last week, your help and generosity is inspiring.  However it still leaves me 71% to go.

If you would like to donate please go to

JustGiving - Sponsor me now!

 

Who Do you Think is the Most Influential Leader in Global Recruitment?

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Do you work for or know an influential leader?Banner 344x80

I am sure many of us will have been fortunate to have worked for, or with a manager who has been an inspiration to us and has possessed the true ability to lead, not only the team and its delivery of services, but also has had the clarity of thought to lead the thinking on different issues important to you and to the business that you support. They are rare and we don’t always appreciate them at the time, but each of them as had a bearing on you and how your do things.

In their August edition Recruiter magazine launched “Most Influential In-house Recruiters” with a stellar line up of in-house practitioners for 2013, each of whom in the opinion of the author of that piece made a significant impact in their business or is a key influencer and thought leader. Many, myself included (I am pleased to say I am friends or at least know all but two of those mentioned), recognise that they each deserve to be included and for a variety of reasons. These leaders have made a significant difference to the teams they lead, the services they deliver, the innovations they have implemented at their employers or the changes they have influenced in the wider recruitment landscape.

It goes without saying that each one of those included by Recruiter deserve to be there, yet there will be countless others across the world that have had a similarly significant impact on the people they work with and the services they deliver and also richly deserve the accolades of their peers.
Do you work with someone that deserves the acknowledgement?
Who has made a difference to you and your business?

Whether you consider someone to be a good leader or an inspiration to you or others will always depend on circumstance and perspective of course.  And it is your perspective that counts.

Who do you think deserve to be honoured as The Recruitment Leader of The Year 2013? who will you nominate?

Get your nominations in now  >> Click HERE

Closing date for entries is 30th Sept 2013

Originally posted on The FIRM Awards site

18 Months and All Change

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Be warned – this is a remedial brain dump.  This is for me, about me.  I should have written it a while ago to get it off my chest but hey………………….

So I apologise in advance if it is a wee bit introspective and selfish so wont be offended if you chose not to read on and click away now

It’s been quite a while since I wrote a blog from scratch, a blog that isn’t based on an observation of a topic trending elsewhere online, in fact I’ve not put anything out for almost a year.  I have to say I’ve missed it.

There are two or three reasons for this; firstly my confidence as a blogger took a knocking by someone who through either naivety, or perhaps simple ignorance was rather critical of the fact that I blogged and offered up observation or opinions on subjects or issues I was interested in.  Now normally I wouldn’t pay any attention or would discuss further in an attempt to win them over, however when it comes from a co-worker in an influential position it becomes somewhat tougher.  Now they never actually made a big deal of it to be fair to them, however it had me second guessing myself to the point that I lost my mojo, inspiration and inclination to write.

Secondly I was rather ill last year.  This had a massive impact on me both physically and mentally.  The strength of both capacities was for a certain time impacted drastically.  Physically I have lost approx. 25 kilos (55lbs) in body weight since then, much of it in the first few weeks which took all of my strength away. Mentally I was impacted by a massive amount of steroids that I had to take daily for the first 6 months before being weaned off of them from the start of this year, as well as the constant adjustment and fight against pain. It took its toll.

I also changed jobs so to speak at the end of last year and went from being employed to working on The FIRM full time for a few months and then setting up my own consulting business which had it’s own level of stress at a time, when I was starting to become unwell again, although I failed to recognise it at the time.

In July 2013 I had a reoccurrence (I was warned I would get them through life now) and was taken to hospital again – it could not have come at a better time.  Strange as that may sound, so much was going wrong physically that it was difficult to get through a day and then a night without pain. It was very stressful. I wasn’t a nice person to be around.  But getting into hospital again and being treated albeit, drip fed nothing but morphine, potassium, and paracetamol for 48 hours and then being put back on the steroids has been like having my factory reset button pressed.  Not only that, it has given me the power of hindsight and reflection. How to cope better, how to adjust to what is happening to me so I can better recognise when, (if) it happens again.

So looking back to over the last 18 months or so, the two things that have dominated my life and that of those around – change and food!

  • I’ve changed
  • My weight has changed
  • My size has changed
  • My way of thinking has changed
  • My moods change so much faster than I’d expect
  • I am much more disciplined now
  • I exercise much more – in fact having lost 25kg makes it easier

Oh and when it comes to food – where do I start? I have had to drastically change my diet – I am now gluten intolerant, dairy intolerant, fat intolerant and diabetic. Not all them were diagnosed at the same time either so I have had constant adjustments to make. Not only that but eating too much is a no no for me too! Who would’ve thought eh? Many of the good foods, particularly fruit and veg I cannot eat anymore, some cause me pain – why is that?  It can’t be fair not to be able to eat grapes, corn, oranges, broccoli, and cauliflower surely? Not to mention fried food!  I have yet to get an intolerance to water, so there is hope.

Those close to me know I have met many of the challenges of the last 18 months head on and enjoyed much of it. Let’s face it, who wouldn’t like being 10 inches smaller at the waist?  They also know that there have been aspects of what has happened that have not been so pleasant and have been a huge struggle; continued pain, continued weight loss, emotional extremes, fatigue, mood swings.  Each of which counters the enjoyment of the new Gary and has added extra worry, anxiety and stress for me and to others.

As with any illness either physical or mental there are no or at best, limited options or choices for much of what happens, control is taken away and your life is tilted on its axis. However it is still spinning, maybe at a different angle, at a different speed, it may even wobble but life goes on.  It’s all about managing change. We do it in our daily lives whether at work or a play, many don’t know that they are adapting or managing the change.

I am learning to change every day. I learn some aspects of it better and faster than others.  I, like you don’t have a choice in some of it, it just happens, that’s life, I can manage it and its impact perhaps, if I am strong enough and equipped to do so at the time. Alternatively I can ask for help.  Not always easy, seems to be a human condition not to ask for help. But you will be surprised from where help can come from, if only you asked.  This applies at work or at home, whether you are managing a team or a new function or in your personal life.

So it was a bit of a jumbled ramble that needed to be unloaded.  There are about 25-30 people who I owe a huge thank you too for many reasons. Genuinely. Thank You.

The HR Juggler

TimeIsNow

So, my original plan was to follow-up the wonderful advent blog series with a summary post presenting my learning and the analytics and then take a bit of a break from blogging. That summary post will absolutely follow soon, but as many of you will be aware, Day 43 of the series created a tidal wave of interest and commitment from people across and beyond my network to come together and do something about the topic of mental health.

It is too easy to feel that surge of commitment and then to fail to take action. If you need any further proof, look here to a post that I wrote about mental health two years ago and have done very little about since. I have spoken at length with the author of the post and both of us have chatted with Mind to devise a plan for all who want…

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In-house Recruiters – behaviours and ethics, improvements needed

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Whenever in-house recruiting practitioners come together online or in person you can bet your house the conversation will soon turn to the use of recruitment agencies and soon thereafter to how bad or unethical they usually are.  Some of the more entertaining discussions in the online communities I am a member of are full of anecdotes of bad practice, lack of integrity, stupidity…..well the list goes on. Sadly the comments are all too true, frequent and similar in nature, so it is hardly surprising that all agencies good or bad tend to get grouped together as bad.

 

However on a number of occasions recently I have been party to some discussions and comments from the other perspective; those made by recruitment agencies about the issues they have with HR, in-house recruiters or hiring managers.  Some of them are the expected moans about an inability to sell, usually coming from a blatant lack of understanding for their customers and not worth the consideration, others however deserve much more.

 

Whilst the in-house recruiters might enjoy “agency bashing” as a frequent activity, the agency sales people do have some genuine reasons to “bash” back.    I give you a mashup of a couple of incidents from earlier this year, as an example of one of really poor behaviour.  Sadly the in-house recruiters involved are members of The FIRM and yes they still are, in the hope that they will learn from others.  Discussions have been had.

 

An agency is briefed on a role by an employer about a specific vacancy, asked to find suitable applicants and submit CVs accordingly.  The agency supplies CVs to the inhouse Recruitment Manager as requested, in accordance with procedures.  The Recruitment Manager contacts the candidates directly and attempts to bypass the agency. 

 

Because this is a mashup of incidents, much of the detail from each is omitted, including the names of all parties, but you get the gist.

 

Let’s be clear on this, if the agency has been asked to provide CVs for a particular role and responds accordingly I cannot think of any justification why this kind of behaviour is acceptable. You should be ashamed. 

 

I’d be interested to hear if anyone can try to justify it.  This is also I am sure, just one of many moans or genuine complaints that could be aimed at in-house recruiters.

 

Many in-house practitioners generally take the high moral ground when it comes to ethics and professionalism and become quite partisan in either promoting or defending that position, myself included, yet I am all too aware that there is merit in what the agencies say and based on the above I am sure few would disagree.   A couple of years ago I presented to an audience of over 100 inhouse recruiters and used the words “you are not as good as you think you are”.  I had learned that at the time as a result of my own, then recent, job hunting experiences. As a result of the growth of the in-house recruiting function in the last two years I believe this to still be the case today, more than ever. 

 

To be able to do our jobs properly we have to act with integrity. This is true when dealing with everyone in the candidate supply chain, no matter how they are sourced.  To behave any other way is not only a mistake, but so damaging to your recruitment brand and to your own personal reputation.  Even if you don’t have your own personal code of conduct, your company should without doubt. 

 

I am not saying you have to deal with recruitment agencies, however I am saying that if you chose to, then doing so with the highest levels of professionalism and honesty can only be a good thing.  I would hope that members of The FIRM think and behave the same way. 

 

I welcome all comments and thoughts on this one

Resourcing – Why Chop Logs with a Teaspoon?

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This weekend I spent loads of time in my garden. About 4 hours on Saturday and about 3 on Sunday. It was time well spent.

I had a list of things I wanted to get done, the sun was shining, it was warm and dry, perfect weather for some hard work.

In the spring of 2010 we had six very large Ash trees felled in various parts of the grounds.  Two of the trees were easily 30 meters tall and were felled inside the garden with no way to get them up the very high steep bank through the woods and out of the garden.  I managed to get some of them cleared last year but had left the rest in piles to season where they fell.  Time to move some more; cut, split and stack them in the stables, (we don’t have horses, it’s just a giant storage shed), ready for winter use.

I’d put this particular job off for most of the summer hoping for a long hot spell to really dry the wood out.  That and the fact it was going to a long hard job and I didn’t really fancy it at all, but with cut and split logs costing in the region of £100 a tonne if purchased it made sense to use what was already ours. So to work.

With my in-ear headphones and the iPod on shuffle I just got on with it. A chainsaw and a bow saw on Saturday, an axe and hatchet on Sunday.  I was having fun, all the time the number of tree trunks and branches from around the place were being reduced to the size we could use in the house.  Whilst I was doing this I was thinking, amongst other things, about my next blog post.  Each time I latched onto a theme I just couldn’t make it work.

Then on Sunday it occurred to me.

I just spent hours reducing trees to 20cm logs to burn in an open fire.  Whilst it was most certainly hard work it had not been difficult at all, in fact it was easy.  I was methodical.  I paced myself.  It occurred to me was that I was enjoying what I was doing, I had the enthusiasm and energy to get the job done and I had the correct tools for the job.

Of course my mind linked it instantly to Resourcing and how organisations big and small don’t generally give it the priority it needs, don’t have the appetite, energy or the right tools to do it right.  To do anything right, there has to be an appetite, enthusiasm and energy to do it well and the right equipment to do it effectively and efficiently for the right results have to be available.  I could have created the same amount of fire logs with a bow saw and a regular saw and just an axe but it would have taken me so much longer and with much more effort and lots of pain.  This is a task I have done for year and love it! I know what I am doing and have the right approach, tools and technique.  Yes anyone can do it but you have to know what you are doing.  I’ve seen the damage done by poor attention to the detail and poor technique; it’s not pretty

When it comes to Resourcing the appetite comes from the leader of the organisation.  Many executives say it is a priority but few give it anything other than lip service and it tends to get marginalised because outdated attitudes to sourcing and attraction are cemented firmly in days gone by, i.e. pick the phone up and call and agency or search firm. (A bit like using a rust old and blunt hand saw).  This last sentence assumes it is recognised as an essential and specialist business function in the first place. I doubt very much that it is in the majority.  There are many companies that are happy for the hiring managers to leverage personal networks, place job adverts and engage with agencies; and for many this works well.  Whilst it doesn’t actually add any real value to the business it puts bums on seats.  Sadly for the majority of hiring managers and HR practitioners that’s all it’s about.

Equipping a Resourcing function properly is key to its success and essential to it adding far more value to the business than most people think it can.  It doesn’t start with simply giving someone the responsibility to recruit for your company.  It starts with a commitment to do it properly and to recognise that it is something that you need to invest in to allow the proper policies and procedures to be put in place and then constantly refined, retuned and modified to keep pace with a constantly changing landscape.

It also takes time to get it right for your company.  There is no overnight fix, but there can be a dramatic and identifiable improvement within a reasonably short space of time.  I’m talking within the current accounting period.

The one big mistake that many hiring managers, HRDs, HR Managers and company executives make when it comes to Resourcing is thinking it is easy and that anyone can do it.

Last year I asked an audience made up of about 100 HR management types “How many of you have personally been responsible for Rescouring someone in the last year?”

All but a few put their hands up.

Then I asked them “How many of you did that without using agencies or search firms?”  Only three hands stayed up.

I’m not sure what they thought they were doing but it wasn’t Resourcing, but it was easy.  I told them that the only thing they had proven to me was that they knew how to use a phone.  Only one or two of them had actually done the resourcing, all of the others had offloaded it to 3rd parties.    Now this is not a fault at all but simply an indication of what many think Resourcing is all about.

Recruitment, Talent Acquisition, Resourcing, Staffing – call it what you will, is not a one dimensional function and it does not follow a simple linear process that has a clear beginning and an end. To be sure that your business doesn’t suffer because of the bad hires you have made or the bad impression you have made in the market it must be given specialist continued focus and attention.  It is a front line customer and consumer facing function.  Treating it as anything else could be neglecting your responsibilities.

Providing your company with the right tools means applying the right priority to the function, finding the right people, paying them what they are worth, the right training, giving them the appropriate budget to use the appropriate technologies and platforms and give them the corporate support to ensure they are not marginalised by HR, Sales, Marketing or any other function.  Think about it!  An effective Resourcing team might speak to more people every week, selling your company to a wider audience than any other department in your organisation.  Do you really want them to be doing a bad job of it?   You get the right people with the right attitude and attributes and give them respect they will both save you money and add to your company’s bottom line.

With the right tools for the job you get a job well done, you get added benefit in terms of corporate reputation, the delivery of the right skills at the right time for the business and is done efficiently.  The best talent in the market will give you more respect and as such could well put you at the top of their list of places to work when they are ready.  And as with anything done right you will get value for your money.

I am looking for work at the moment and know from first-hand experience how bad the Resourcing/Recruitment processes are in companies if left to the HRBPs, HRDs or generalists. It’s not the individuals’ fault all of the time; it’s probably the priority given to it.  There is a simple answer – Hire me I’ll sort it out for you.  I can be contacted here

Let me just add this; if it was easy to do, why do so many of you get it so wrong all of the time?

Music of the Day – In Loving Memory by Alter Bridge

Thanks for reading

DON’T READ THIS!!

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The FIRM – a 2011 update

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In December 2007 I created a Group on LinkedIn called The FIRM – The Forum for In-house Recruitment Managers, to allow a few in-house recruiters and recruitment managers who had already been ‘speaking’ with each other via email and Yahoo! IM for a week or two to collaborate with each other. Little did I know then how big and successful The FIRM would become and never imagined it would become so useful to many, myself included. Now three and half years later there are 3800 members in 49 countries. We have established ourselves as an online community that meets offline, whose members enjoy sharing experiences, asking for and offering help and learning plenty along the way.

Our Vision – today

Run by in-house recruiters for in-house recruiters The FIRM was founded as a LinkedIn Group in December 2007, it is a supportive and collaborative community of corporate recruitment professionals that provides both an online and offline hub for members to network, request help, share knowledge and give advice on all aspects of recruitment and talent management.

We aim to promote the values and professionalism of our members, as well as ensuring ethical integrity and best practice – raising the standard of service we provide to our internal customers and receive from external suppliers.

I can’t speak for every one of course but I have heard some great comments from other members who also get regular benefit from engaging and meeting with each other, each professionals doing very similar jobs. Personally I have learned plenty, thanks to the input and/or introductions made. It is always the first place I turn when I need help with an issue related to the recruitment life cycle, processes and policies. It is also the first port of call, as it is for many, when I need to hire someone.

Offline we having been holding events on a fairly regular basis. They started out in January 2009 as a simple breakfast and the morning networking meeting. That was all it was, a chance to chat with fellow in house recruiters, with a little presentation from our first sponsor, LinkedIn. There were 45 people at this first event, many of whom still attend regularly, some of who have become friends now. It was at this first event I realised it was too big for just me and where I met Emma Mirrington for the first time. The rest, as they say is history.

Based on the success of that event we ran more. At each event we’ve asked the attendees what they wanted to discuss or hear about at the next or future events, we’ve progressed in this manner ever since albeit with slight bigger conference style events. We have been very lucky and very grateful to have had the support of so many of the members of The FIRM who come along, many are repeat visitors.

Currently all of the events have been restricted to the UK, this is purely a logistical issue, however we have aspirations to repeat some of these events in other countries in the future. We have courted with ideas and invites already to do something in Australia, China, Singapore and UAE however the time to find sponsors as well as the critical mass of members to make it a success somewhat influences us. Any ideas or suggestions would be welcome here please.

We have also benefited from the great support and help of our fabulous sponsors over the last 2 years, without whom we just would not have been able to hold any of the events at all. So a hearty thanks to LinkedIn, Matt Alder (Barkers when they existed), SHL, 33, Google, TotalJobs.com, TheNetwork.com, Avature as well as to CareerPlayer for the filming and editing of the videos in this blog. Further thanks go to Frances Lewis of Osborne Clark, Peter Gold of Hire Strategies and Mark Williams of ETN Training for generous time helping us with the webinars we have been able to put on for the members. And of course the generous contribution of all of the speakers we have been lucky enough to have spend time informing us, educating us and helping us.

In the last year both Emma and I have changed jobs, which has meant huge changes and adjustments for each of us. And because the day jobs must always take priority we haven’t had the time to deliver against some of the plans we’ve had, nor has it afforded us the time to organise some of the events we had wished so. We have ideas to address this now.

Also in the last 18 months Emma has moved house, gotten married, had a baby and still found the time to get stuff done. The FIRM just wouldn’t be The FIRM and the success it is without her. Put it this way; I talk a lot, Emma actually does a lot.

Thank you Emma. x

Going forward? Simple. We would like The FIRM to be what the members want it to be.

The FIRM gets Technical – guest blog by Peter Hetherington

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In a change from my norm I am very fortunate to have Peter Hetherington (@phetherington1 on Twitter) create the first ever guest post on this blog.

Peter thank you so much and by way of introduction, Peter is Head of EMEA Recruitment at Corporate Executive Board, and is also a long-standing member of The FIRM, a volunteer police officer, a semi-obsessed swing dancer, and a committed boat-dweller, who firmly believes that when London finally floods, he’ll be the last one laughing.”

Thursday 23rd June saw The Forum for In-house Recruitment Managers (The FIRM) host the latest member conference in London, this time on the topic of Technical Recruiting. This is an umbrella subject, covering all manner of staple sourcing issues, right from the venerable subject of Social Media, to the young and thrusting newcomer Mobile Recruiting, flirting with the Hollywood glamour of Video, and getting uncontrollably techy on the topic of Search Engine Optimisation.

Whilst there were other elements like a talk from Avature’s CEO on how his CRM product can help you get ‘in the Zone’, and a rousing sermon from Recruitment 3.0 evangelist Matthew Jeffery on the future of recruitment, the areas that I will focus on are those of Mobile recruitment, use of Video and Search Engine Optimisation, as these all have some key takeaways that every member of The FIRM can benefit from immediately!

Mobile Recruitment

(Credit to key note speakers Dave Martin, MD of All The Top Bananas and Katie McNab, Head of Recruitment, UK & Ireland for PepsiCo)

As unlikely as it may seem to some, research shows that by 2013, more people will access the internet via a mobile device or smart phone than will access it by a traditional PC/worktop. Combine that stat with the fact that whilst it takes on average 72 hours to read an email after delivery, the average time for a SMS or push notification on a mobile is 30minutes, and suddenly email and PCs start to feel a little prehistoric…!

Leading thinkers on all things Recruitment believe that corporate career sites will more and more become a collection of content stored in multiple places and designed for multiple formats. Early adopters have already accelerated their ‘cloud’ recruitment presence, and during the conference, members of The FIRM were encouraged to consider doing the same.

Outside of recruitment, the world is already much changed. For example, today there are well over 175m users of Facebook, and over 50% of these users are more active on their mobiles than on a PC. The candidate landscape is equally beginning to change, with job boards now allowing mobile searching and applications from the device. If you truly want to engage with candidates, it makes good sense to allow candidates to apply for jobs in the manner and medium of their choice. 20 years ago we were receiving fax CVs and posted copies. The maturity of the mobile market has accelerated far quicker than the growth of the internet, and companies need to be ready for that change.

PepsiCo is an early adopter of Mobile Recruitment, and we heard from Katie McNab (a fellow member of The FIRM and @Recruitgal blogger extraordinaire) about her experience in developing PepsiCo’s mobile web pages and app, which was unveiled to us as a teaser prior to UK launch. It is a thing of beauty, and once the “oohs” and “aahs” subsided, we were treated to an objective view of the pitfalls and considerations each of us would need to be aware of if we were to follow her example. Katie, like many of us, is a natural cynic – so her own verdict was inevitably ‘we’ll wait and see’, but comforting to hear that 2 hires in the US have already been attributed to the mobile site, and 10 more candidates in process from it!

Key Takeaways

1. At the bare minimum you may need a mobile-enabled careers site. At the moment, any prospective candidate who navigates to your site through a mobile (conceivably from LinkedIn, Facebook, or your 3rd party job board postings) may not have an optimal experience.
2. Ideally you should have the ability to present jobs and allow applications through a mobile site.
3. An App would go a step further in allowing you the ability to engage candidates who opt in to push-notifications – providing them with job alerts and important company news

Use of Video in Recruitment

(Credit to CareerPlayer Director, Rob Wescott)

Scientific study has shown that the video impacts the mind of a viewer in a way unlike other forms of information does. Put simply, just like Heineken (but without the disciplinary consequences if used in the work place), video reaches the parts of a brain other recruitment media can’t reach. These parts are most associated with emotional impact and long term memory. Video is therefore a powerful element to a recruitment branding exercise.

A study of graduates have shown that, in order of preference, the elements they would most like to see on a graduate recruitment site are:
a. A Day in the Life video
b. A video showing current graduate trainees
c. A virtual office tour (video or flash)

Video can also be used to great effect in Onboarding, and messages from the CEO or senior leadership played over video, or other emotive information can help to build a stronger psychological contract with new employees and improve retention and discretionary effort.

Key Takeaways

1. It would be worth the investment to produce a ‘day in the life’ video and maybe some virtual office clips and stream through YouTube onto your careers site (and future mobile sites, Facebook page, etc.!)
2. It could be time to revisit how you use videos in Onboarding/Induction days.

Recruitment Search Engine Optimisation (SEO)

(Credit to key note speaker Peter Gold, Director of Hire Strategies and all-round ATS, SEO and SEM guru)

Job boards rule. So do aggregators. You will never beat them at advertising things like ‘sales jobs’ or ‘java jobs’. What is important is what content or websites you have linking in to your jobs and career pages, how your job adverts are written, and how you measure, test and weed out your web content. Members of The FIRM should consider the following:

1. The longer and more specific a job title, the better it will rank.
2. Optimise your site for occurrences of ‘jobs at xyz’, ‘work at xyz’ and ‘careers at xyz’ – whilst you may have a good ranking in one or more, you may be at risk of having your ranking supplanted by a job board or even a site like Glassdoor.com!
3. Resistance is futile – you will be aggregated! No, it is not the Borg* – we’re talking about those troublesome sites that steal your job descriptions and aggregate them out to the world at large without so much as a please or thank you. Given the inexorability of falling victim to these sites, members of The FIRM are encouraged to work with Indeed.com, Workhound and SimplyHired to make sure the Right content is aggregated, not what they ‘spider’ from us without direction.
4. Create ‘Authority’ pages for recurring jobs. These are persistent pages that you then start to build content around, and link to. The best ranking web pages are those that have the most amount of relevant links going to them, and build up their relevance over time. (E.g. links from LinkedIn, Facebook, blogs, aggregators, job boards, other relevant websites).
5. Measure and test – use Google analytics to monitor traffic in to the careers site and Taleo job postings. It is very important to weed out pages that nobody visits, as these dilute the search ranking.
6. Make sure pages have proper meta title tags and H1 headings, as well as repetition of job titles in content
7. Have most relevant content highest on page – i.e. finish with ‘About xyz company’, rather than have it at start of job descriptions.

*obligatory geek reference. Every technical recruitment blog needs one..

The FIRM’s Technical Recruitment conference was much Tweeted about using hashtag #FIRMrectek – go see what people said on the day!

Peter

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thank you Peter. Peter’s LinkedIn profile

You Are Never Too Busy – Get Over Yourself

[tweetmeme source=”GaryFranklin”]
There have been a few blog posts over the last year where people have brought up the subject of being busy.

A couple of posts stood out for me or at least comments in those posts did. One was by The HRD on his blog www.myhellisotherpeople.com before he retired (unfortunately he was so prolific I can’t find it) and more recently by Mervyn Dinnen on his blog post The Busy Brigade

It got me thinking of the use of the word and how irritating it is or some people are who use it or abuse it.

Isn’t the use of the word “BUSY” overused and all too often misused?

It seems to me to be so commonly used now that people rarely give a thought to it. Don’t we often ask friends and colleagues how they are only to have “busy” given as a stock response? Usually with an exasperated tone or sigh, as if they want me to feel sorry for them. Yet we didn’t ask them what their workload was like, did we? As if we’re interested!

It seems to have taken on subliminal meanings all of its own now, with people using it to convey that they are over worked, working harder than me or that they are so busy they must be or sadly want to appear important. When I hear it, I hear a moan and an insult now. Many people I speak with seem to think that being busy is a bad thing.

Being busy is a good thing, a very good thing, besides I am paid to be busy. If you run your own business it is what will make it a success.

I’m expected to be busy. It is the minimum expectation and accepted level of being, if employed and have a job to do. I am not paid to sit on my arse and do nothing am I? And I wouldn’t want to be either. I have in the past worked with people who made an art of looking busy by moving stacks of paper from one side of the desk to another.

Let’s face it “busy” is a relative term and a state of mind. It is relative to an ability to manage time and priorities, which if done properly gives a level of satisfaction about the work being done, work completed and the work still to be done.

I’ve always got work/tasks to do and stuff to get done, does that make me busy? Well of course it does, but that’s normal and expected and so natural that it is not worth commenting on. It’s like asking me how I am and I reply “standing” or “sitting”. So time to get over yourselves.

So next time someone asks you how you are remember they are not asking about your workload, they are asking about your wellbeing, so your answer should be “fine thanks” or “good thanks” if you prefer, just not “busy” because I promise you –

You are never too busy

and

You are never as busy as the person you are about to speak with.

 

Having come from a sales background these are two phrases I have used to keep perspective and respect the people I am dealing with. Please try it. It does change the attitude to “busy”.