Posts Tagged ‘ maturity ’

Two Tribes – The Battle for Respect (or handbags at dawn!)

[tweetmeme source=”GaryFranklin”]
I think we will all agree that Inhouse Recruiters (IHR) and suppliers don’t always see eye-to-eye, in the majority of cases I would say that we might as well be in a different markets, who’d have thought we are all in recruitment! The biggest rift is in the non-relationship between agencies and theirs customers, which tends to resemble a tribal feud at best and a full of blood bath and worst. I generalise I know, but please don’t kid yourself that there is general mutual respect. I find this perpetual stalemate very tiresome and counter productive, surely we should be cooperating with each other, helping each side of the conflict

Agencies and HR share a difference of opinion

understand how and why we do things and what benefits we can bring to each other!

I have worked on ALL sides of the agency / customer relationship. I have my opinions and very strong they are too. These have been reaffirmed very strongly over the last 2 weeks. I won’t go into the detail of how irritating some people I have listened to have been but want to use this issue as the basis of this post.

So in the last two weeks I have attended 5 events that have provided a huge opportunity for networking and relationship building.

A Breakfast with The FIRM meeting
UKRecruiter tweetup
The APSCo Debate
UKRecruiter Directors Networking Meeting
#connectingHR tweetup

Thursday 10th June (full details of this day posted previously). At the first of these I was one of the organisers. It was an event exclusive to Inhouse Recruiters at which we gave attendees, who seemed more than able and comfortable to mingle and chatter with each other, the opportunity to attend a tweetup networking event arranged by UKRecruiter that evening; an event that was advertised to members for a few weeks leading up to the day. UKRecruiter does a fantastic job so keeping anyone interested in recruitment in the UK informed of issues, concerns and events. Many of its subscribers work for agencies but there is much in the newsletters for all. As far as I could tell there were only 5 people (from approx 50) from the morning’s event who came along to the evening’s event and the organisers of each made up three of them!

Thursday 24th June – The next event was the APSCo debate on whether UK recruitment agencies should be licensed or not. This was followed on the same day and in serial succession by another networking event organised by UKRecruiter. At each I was, as far as I could tell, the only IHR in a room full of approx 60 agency types. Sadly I had no real interaction with people I didn’t already know, (except for two idiots who just couldn’t help themselves and tried to sell to me!) unless I initiated it. Immediately after the UKRecruiter event I was lucky enough to be able attend the 2nd #connectingHR tweetup. An event actually co-organised by an agency, CourtenayHR and Jon Ingham! I attended the first in March because I just happened to be in London and turned up. That one was a superbly entertaining evening and huge success. At this recent event much like the March event previously suppliers to the UK recruiting space attended and mixed with a good number of IHR types.

Summary of observations from these events. From both supplier and IHR I’ve seen a resistance to engage with each other. Whilst the suppliers crave it, many don’t appear to have the socials skills or emotional intelligence to manage it, some just aren’t that interested in change and the IRH are reluctant to engage because of perceptions and barriers they have created that are not entirely fair to all. Also some just aren’t that interested in change either.

So to cooperation. How do we get there? Simple! Get to know each other. At each of the two social networking events; 10th and 24th June I had a great time and met some really good people, people I would happily spend time with and nearly all of them suppliers to the market.

The point is, it is the time you invest; it is the people; it is the relationships you build; it is the potential friend(s) that you make; it is the respect that you earn that matters and not the business that can result. If you trust and understand each other you may find business opportunities come about anyway. If business is your priority then you won’t find friends and cooperation. (mmmm! an advert for a dating service in there somewhere)

We work in a market that relies on a symbiotic (look it up!) relationship, so why then do we try our hardest to avoid cooperation. The IHR community would gain so much from taking a little time to interact socially with suppliers where there is no agenda other than meet and chat (yeah ok and a few drinks!). Agency staff need to be able to reign themselves in and chatter without thinking of a deal or of a business opportunity. As mentioned above I had two people approach me who both went for the pitch and close within seconds. They are aware of the error of their ways. I did enjoy that bit.

Cooperate with each other. Understand each other. Maybe you’ll trust each other. Don’t be shy about attending any networking event that you can – you may just meet some great people. I have. You may even learn something from each other. I have. Give it a go please. If supplier and customer can cooperate then it will save so much time, effort and money.

BTW – Please don’t read this and think “Oh I’ll give him a call” – if you make a pitch however subtle your motives will be so transparent and I will name and shame you in the next posting!


Does a Social Media Network need to be Open to all?

Well of course it doesn’t. One could argue that there is no such thing as an open network! Isn’t a network limited and contained by its constituents? It needs to be limited to those that you wish to be linked to, connected to or just plain want to know! The word exclusive gets used a lot and gets much criticism as well. Why criticize exclusivity. It exists in all walks of everyone’s everyday life and yet when it comes to social media and social networking it seems that being exclusive to one demographic or another seems to offend people. Poor sensitive souls!

Lets be real the modern social network is the new from of the old fashion club, just on wider-reaching terms. Just because most networking groups exist now online they do not have to be open at all. Makes me shudder to think!

I feel quite strongly about this for two reasons; i) I created and manage an exclusive online and offline social networking group and ii) someone recently crudely and pompously criticized me personally because I wouldn’t let him in. It is not he first time I have read about or heard of such frustrated angst about being excluded, nor will it be the last I’m sure.

People appear to be confused by the whole notion of social networking and its newness and what that means. They even want to redefine the terms under which we socialize and communicate

There is nothing new about Social Networking and don’t even try and mandate your principles or misguided priorities on how people decide to communicate with their peers inside a social community.

Social networking has been around since the dawn of time and as some of us have evolved so the platform and formats of interaction have too. Many see social networking as new because of the new platforms that exists to enable people to interact freely on a much broader scale. A scale far beyond the limits their social skills would normally permit. Groups of networks have always existed from the earliest (and latest) tribes to the modern platforms such as Facebook and LinkedIn, we are just at the current stage of the never ending evolution that is communication and social interaction.

The web and the plethora of online platforms caters for all interests, however the most effective interactions are those that are socially focused, where members of the group have a common interest, whether that is comparing and debating shapes in cloud formations or whether it is for professional purposes and where likeminded people want to interact with selected others to the exclusion of some. Each network will have its own structure and in fact it will need it own rules to ensure that it doesn’t get unruly and off subject, for if it were to then the purpose and focus would be lost and then so would its value to the members. It is these rules and these purposes that can make networking groups exclusive. It is not anti-social, but selective on whom the groups want to socialize and share with.

If a professional social network has qualifying rules they have to be respected; these rules were not set up to specifically exclude you, (although they could be changed in order to do so). If you don’t qualify don’t get offended and take it personally, the network is what it is. Also why is it that only those that are excluded for one reason or another complain and carry a chip on their shoulder
Exclusivity works in the right context as does openness.

Social networking depends absolutely on exclusivity to one degree or another. Deal with it and don’t expect anything else.